Privacy Policy

Raylin Energy is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard information submitted through our website.

Information We Collect

We collect information that you provide directly to us through website forms, including:

• Name and contact details (email address, phone number)
• Company name and ABN (Australian Business Number)
• Business type and state/territory location
• Project requirements and enquiry details
• Communication preferences

How We Use Your Information

The information you submit is used solely for the following purposes:

• Responding to your trade enquiry or partnership application
• Providing requested product documents, datasheets or pricing information
• Communicating about your project requirements and installation support
• Following up on technical support requests or warranty inquiries

Data Storage and Security

Your information is stored securely on cloud-based servers with restricted access. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

Third-Party Sharing

We do not sell or rent personal information. Information may be processed by trusted service providers that support our website hosting, database, email delivery, security and customer enquiry management, subject to appropriate confidentiality and data protection arrangements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Last updated: June 2026